Help

General

What is FUT Galaxy?

FUT Galaxy is an online gaming site setup to provide a fun way to use your FUT coins, we offer to let you use your virtual coins to place sports bets, open packs, and other fun games such as FUT jackpot. You can buy FUT credits, or deposit your own coins to play, all winnings are paid in FUT coins. Please see below for a full rundown on how each game works!

I can’t access my FUTGalaxy account

If you lose access to your account you can reset your password here. You will need the email that you signed up to FUTGalaxy with or your user name.

Coin transactions

Can I deposit my coins onto FUT Galaxy?

Yes, you can deposit your fut coins if you go to the deposit section, here you can follow instructions to deposit via our automated system. You can also deposit via cash on the same page, please keep an eye on our social media outlets to keep updated on news and new features.

How I will get the coins when I request a withdrawal? How does it work?

When you request a withdrawal we ask you to list a player, we set the value you should list at, this player will then be added to a queue, players depositing coins will see your player and purchase it, we will automatically conform the transaction when completed.

How long does my withdrawal take?

Withdrawals can take up to 24 hours but usually are much quicker than that.

Bets

How do sports bets work?

Our sports betting section works in the same way that any online bookmakers work. We offer odds on the outcomes of live sports events, and even live gaming events, you have the chance to bet your FUT coins on the outcome, and if you are right, you win more FUT coins that you can withdraw!

I won a bet but it's still pending

We settle bets as quickly as possible and normally within a few hours of the game result, if your bet is still pending over 24 hours after the result has been declared, please get in touch with our customer support.

What is a single bet?

Single bets are the simplest form of betting. You predict an outcome, specify the desired stake and place the bet. If your prediction proves correct, you win the bet. The winnings are calculated by multiplying the odds by the stake.

What are multi bets?

If you place bets on two or more results (e.g. on two different football games), they are automatically displayed as a multi (parlay) bet. The total odds are calculated by multiplying the odds of all the individual picks. Please note that a multi (parlay) bet does not pay out anything unless all your picks turn out to be correct.

What does 3Way mean?

In 3Way bets, there are three possible outcomes and you have to pick the right one. The ordinary football bet – win, draw, or loss – is a classic 3Way-bet. For example, Bayern-Munich plays Manchester United - 1, X, 2. 3Way bets usually refer to the result at the end of the regular playing time (exceptions are stated in the General Terms and Conditions or are announced as they occur).

What does 2Way mean?

In 2Way bets, there are two possible outcomes and you have to predict the right one. These bets are usual for all types of sports that don't allow draws (basketball, tennis, etc.). There are also lots of special bets that work according to the same principle. For example, Federer plays against Roddick – Which of them will win?

Packs

Opening packs

Once your FutGalaxy credits are in your account, this is where the fun begins. You now have the choice of 6 different packs to buy, with the value ranging from 5,000 to 100,000!! You will need enough credits in your account to open these packs so be sure to keep your account topped up. Highly rated players in these packs are won completely randomly so it's a gamble but we are sure you will enjoy your time opening packs with us, whether you win or lose.

FUT Jackpot

How does this work?

Please visit this page for a full rundown of the rules and how to play Fut Jackpot.


Need help?

We are here to help you:

For full terms and conditions on all our games please visit this page.